Graded and refurbished appliances offer great value because their condition is clearly explained before you buy.
A graded appliance is typically unused but cannot be sold as perfect retail stock. It may have damaged or missing packaging, or visible cosmetic marks such as a scratch or dent.
Any known missing manuals, shelves, hoses or accessories will be stated on the individual product listing where possible.
A refurbished appliance may have been used, lightly used or returned. It is cleaned, inspected and tested before sale, and may still have cosmetic marks from previous use.
HOW WE SHOW CONDITION
The product listing uses photographs of the individual appliance, including close-ups of visible marks where possible.
Known scratches, dents or other cosmetic details are added to the Product Details section to the best of our knowledge.
Please review every photograph and read the condition information before ordering, as cosmetic marks vary between appliances.
WARRANTY INCLUDED
QUICK ANSWERS
Not necessarily. A graded or refurbished appliance may have cosmetic marks. Please use the listing photographs and condition description to decide whether the individual item is right for you.
Yes. We use actual product photographs for graded and refurbished stock so you can inspect its visible condition before purchasing.
We make every reasonable effort to photograph and describe known marks accurately. Very small marks can sometimes be difficult to show, so please contact us before ordering if you need clarification.
Yes. They are tested and must be fully working when sold. Refurbished appliances are also cleaned and inspected before being listed.